Privacy Policy

1. Information We Collect

Information You Provide:

• Contact Information: Name, email, phone number, zip code
• Service Preferences: Which dental procedures you're interested in
• Financial Info: Payment method preferences (cash/financing), credit score range (optional)
• Account Data: Username, password (encrypted), clinic information
• Photos (Smile Widget): Facial photos for AI smile transformation - NOT stored on our servers

Information We Collect Automatically:

• Behavioral Data: Time spent on calculator, clicks, interactions, pages viewed
• Technical Data: IP address, browser type, device information
• Analytics: How you use the Service, feature usage patterns
• Geo-location: Approximate distance to clinic (based on zip code)

2. How We Use Your Information

• Provide and improve the Service
• AI lead scoring and qualification
• Send you pricing estimates and follow-up communications
• Notify your dental clinic of new leads
• Process payments (via Stripe)
• Analyze usage patterns to improve conversions
• Comply with legal requirements

3. How We Share Your Information

We also share data with:

• Service Providers: Stripe (payments), Render.com (hosting), Zoho (emails)
• AI Processing: OpenAI (lead analysis), Bria AI & Kling AI (smile transformations - photos processed in real-time, not stored)
• Integrations: CRM systems you connect (HubSpot, Salesforce, etc.)
• Analytics: Google Analytics (anonymized)

4. Data Security

We protect your data with:

• SSL/TLS encryption for all data in transit
• Encrypted databases (data at rest)
• Regular security audits
• SOC 2 Type II certification (in progress)
• Limited employee access (need-to-know basis)

5. Your Privacy Rights

You have the right to:

• Access: Request a copy of your data
• Correction: Update inaccurate information
• Deletion: Request we delete your data (subject to legal requirements)
• Export: Download your data in portable format
• Opt-out: Unsubscribe from marketing emails anytime

To exercise these rights, email us at privacy@dentalprice.ai

6. GDPR & CCPA Compliance

For EU Residents (GDPR): We comply with GDPR requirements. Your data is processed lawfully based on consent (when you submit a form) or legitimate interest (improving our Service).

For California Residents (CCPA): You have additional rights under CCPA. We do not sell your personal information. Contact us to exercise your rights.

7. Cookies & Tracking

We use cookies and similar technologies for:

• Maintaining your login session
• Understanding how you use the Service
• Behavioral analytics (to improve AI scoring)
• Google Analytics (anonymized)

You can disable cookies in your browser, but some features may not work properly.

8. Children's Privacy

Our Service is not intended for individuals under 18 years old. We do not knowingly collect data from children.

9. Changes to Privacy Policy

We may update this Privacy Policy from time to time. We'll notify you of significant changes via email. The "Last updated" date at the top shows when the policy was last modified.

10. Contact Us About Privacy